Legal

Terms of Service

Last updated: May 29, 2026

Common questions
Do you offer refunds?
No. All payments are final and non-refundable. We offer a 3-day free trial so you can evaluate the service before any charge. Once your subscription begins, no refunds are issued — for any reason, including partial months, unused time, or cancellation mid-cycle.
Can I cancel anytime?
Yes. Cancel from your account dashboard at any time. Cancellation stops future billing immediately. Your access continues until the end of the current paid period. No cancellation fees.
What happens to my files if I cancel?
Your files remain accessible until your paid period ends. After that, your account is deactivated and data is retained for 30 days, then permanently deleted. Export anything you need before access ends.
Is WizeDraft a substitute for my professional judgment?
No. WizeDraft produces draft reports to assist your work. Every draft requires your review, verification, and professional sign-off before submission. The final report is your professional document and your responsibility.
What if the AI makes a coverage error in the draft?
The verification panels are built to catch this. You review and confirm every coverage decision before the report finalizes. WizeDraft is a drafting tool — it does not make coverage determinations on your behalf. Your review is the check.
Can I use WizeDraft for commercial or catastrophe claims?
Yes. WizeDraft supports all residential and commercial claim types. During intake, you specify loss type and structure type, which determines what questions appear and how the draft is structured.
Do you offer team or firm accounts?
Not yet. WizeDraft currently serves individual adjusters only. Firm accounts are planned. If you manage a firm and want early access, email hello@mail.wizedraft.com.
Is my claim data shared with carriers or insurers?
No. Your claim content is never shared with carriers, insurers, or any third party outside of delivering the service to you. See our Privacy Policy for full details.

1. Acceptance of terms

By creating an account or using WizeDraft, you agree to these Terms of Service. If you do not agree, do not use the service. These terms form a binding agreement between you and WizeDraft. We may update these terms and will notify active users by email before material changes take effect.

2. Description of service

WizeDraft is an AI-assisted report drafting tool for licensed insurance adjusters. You upload your Xactimate estimate, insurance policy PDF, and inspection materials. The service processes these files and produces a draft report for your review and editing.

WizeDraft is a drafting assistant. It does not make coverage determinations, legal conclusions, or professional judgments on your behalf. All output requires your review and professional sign-off before use.

3. Eligibility

You must be a licensed insurance adjuster or an authorized representative of one to use WizeDraft. By creating an account, you confirm that you hold or are authorized to act under a valid adjuster license in at least one U.S. state.

You must be at least 18 years old. You are responsible for ensuring your use of WizeDraft complies with the laws and regulations of your licensed jurisdiction.

4. Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@mail.wizedraft.com if you suspect unauthorized access.

You may not share your account with other individuals. Each subscription is for a single named adjuster.

5. Free trial

We offer a 3-day free trial with no credit card required. During the trial you have full access to the service. At the end of the trial period, continued use requires a paid subscription. You are not charged automatically at the end of a free trial — you must actively start a subscription to continue.

6. Billing and payment

WizeDraft is billed monthly at $79.99 per month. Billing begins on the date your subscription starts and recurs on the same date each month. Payments are processed by our third-party payment processor. By subscribing, you authorize recurring charges to your payment method on file.

7. No refunds

All payments are final and non-refundable.

We do not offer refunds for any reason, including but not limited to: cancellation before the end of a billing period, dissatisfaction with output quality, failure to use the service during a paid period, account termination due to policy violations, or technical issues that were resolved within a reasonable timeframe.

We provide a 3-day free trial so you can evaluate the service before committing. Once a payment is processed, it is final.

If you believe a charge was made in error — for example, a duplicate charge — contact hello@mail.wizedraft.com within 7 days. We will investigate and respond within 5 business days. Verified billing errors will be corrected. This process applies only to confirmed errors, not to refund requests.

8. Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation stops future billing immediately. You retain access until the end of the current paid period. No refund is issued for remaining days in the period.

After your access period ends, your account is deactivated. Data is retained for 30 days before permanent deletion. You are responsible for exporting reports or files before your access ends.

9. Your content and data

You retain ownership of all content you upload — Xactimate files, policy documents, photos, notes, and generated reports. You grant WizeDraft a limited license to process this content solely to deliver the service to you.

You represent that you have the right to upload the materials you submit and that doing so does not violate any confidentiality obligation, carrier agreement, or applicable law.

10. Acceptable use

You may not use WizeDraft to generate reports for claims you are not authorized to adjust. You may not attempt to reverse-engineer, scrape, or extract underlying models or system behavior. You may not use WizeDraft to produce fraudulent, false, or misleading claim reports. You may not share account credentials or allow others to use your account.

Violation of these terms may result in immediate account termination without refund.

11. Professional responsibility

The final report you submit to a carrier under your license is your professional work product and your responsibility. WizeDraft is not a licensed adjuster and cannot be held responsible for the professional adequacy, accuracy, or regulatory compliance of reports you submit.

Review every draft carefully before submission. Coverage analysis, policy citations, and damage assessments in the draft are generated to assist your review — not to replace it.

12. Disclaimers

WizeDraft is provided "as is" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted or error-free, or that output will meet your specific requirements in every case. AI-generated content may contain errors. Your professional review is required before any draft is used or submitted.

13. Limitation of liability

To the maximum extent permitted by law, WizeDraft's total liability for any claim arising from your use of the service is limited to the amount you paid in the 30 days prior to the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

14. Termination

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or use the service in a way that harms other users or the integrity of the platform. Termination for policy violations does not entitle you to a refund.

You may close your account at any time by cancelling your subscription and emailing hello@mail.wizedraft.com to request deletion.

15. Governing law

These terms are governed by the laws of the United States and the state in which WizeDraft is incorporated. Disputes will be resolved in the courts of that jurisdiction. If any provision of these terms is found unenforceable, the remaining provisions continue in full force.

16. Contact

Questions about these terms? Email hello@mail.wizedraft.com. We respond to all legal inquiries within 5 business days.